BioLegend Email Migration FAQs

As BioLegend is now part of Revvity Inc., we will be transitioning to the Revvity email system. Consequently, all email addresses will change to the @revvity.com domain, and the first part of the email addresses may also vary per user. We have included some FAQs to help address some of the most common questions, but of course, please reach out if you have any additional questions.

 

Why did you change your email to @revvity.com and is this for everyone at BioLegend?

As BioLegend is now part of Revvity Inc., we're transitioning to the Revvity email system. This change applies to all BioLegend employees, so everyone's email address will switch to the @revvity.com domain.

 

Do I just change @biolegend.com to @revvity.com in my contact information for BioLegend?

Please note that while you will need to update the domain to @revvity.com, the first part of the email addresses might also change per user, based on the new Revvity email structure. Your BioLegend representative's updated email address will be included in their email signature. During the transition period, we will continue to receive emails sent to both our BioLegend and Revvity addresses.

 

How do I contact the Customer Care/ Customer Service, Technical Support, or Sales teams? Will the email addresses remain the same?

During the transition period, we will continue to receive emails sent to both our BioLegend and Revvity addresses for a period of time.

 

Please use our Contact Us page to send a message directly to our teams.

 

Are you changing your name to Revvity?

No, BioLegend will continue to operate as a separate entity under Revvity. While our email addresses are transitioning to the @revvity.com domain, our name remains BioLegend.

 

Do I need to change anything in my ordering or payment information for BioLegend going forward?

No, you don't need to change anything. Your ordering and payment information will remain the same.

 

Will I still order from the BioLegend.com website?

Yes, please continue to visit www.biolegend.com to place orders, view updates, and access product information.

 

Do I still use the same phone numbers?

Yes, you can continue to use the same phone numbers. You can expect the same Legendary Service from our BioLegend Customer Care team.

 

Is anything else changing that I should be aware of?

No, not at this time. We'll make sure to communicate any future company changes to you.

 

Will products be labeled Revvity or BioLegend?

No, all products will continue to be labeled as BioLegend.

 

Are product offerings changing?

No, all product offerings will remain the same.